Have a question?
Learn more about charging, test drives, warranties, and how to get started with your first road-legal electric car at age 16+
How do I get technical support ?
For service, parts, or support, contact your local Yunlong dealer or reach out to us via sales@tiudo.com. We offer full post-sale care across Europe and the UK.
What warranty comes with Yunlong vehicles?
Pony & Panda: 3 years or 50,000 km full vehicle warranty, plus 5 years or 120,000 km for the lithium battery.M5: 1 year for the car and lead-acid battery, or 3 years if upgraded to lithium.
Are Tiudo cars street-legal in Europe?
Yes. All models are EEC certified (L7e or L6e), fully road-legal in the EU and UK. Drivers 16+ with a B1 license can legally operate them.
Where can I join the user community forum?
Join the conversation and connect with other drivers on our official Instagram follow @tiudo.com for updates, stories, and EV life in motion.
Are there known issues or recent updates?
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Can I schedule a driving demo session?
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How do I get technical support for the app?
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Where can I join the user community forum?
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